This picture is not from our hospital. I am using it from the Internet to illustrate a typical hallway that I encounter when in the hospital. You see both staff and patients in the hallway. Today I was asked, “Will it make any difference if you visit patients today?”
To give you the context for this question you need to realize that on Wednesday and Thursday I was occupied with hospice patients and other departmental duties and did not visit any patients in the hospital either day. It was suggested that I not work today, but I felt I had to work at least half a day because Tuesday had been the most recent day rounding took place on my units. In looking at the census list there were many patients who had been admitted since I was last on the units. I wondered what their situations were and if they would value my visit.
Here is a snapshot listing of the situations I encountered:
- 20 Family members in a CVU waiting room waiting while the patient was in surgery.
- 1 woman who has been primary caregiver for her mother who is on hospice. The caregiver is now an inpatient herself and feels badly she can’t assist in her mother’s care.
- 2 staff members who wanted me to listen to concerns they have in their personal lives.
- 1 patient who was having a pacemaker placed and wanted a prayer prior to the procedure. This patient is the mother of one of the staff members on one of my units.
- 2 people that have a strong faith but were lonely and wanted someone to talk with and to pray for them.
I ended my shift feeling that I had been “in the right place at the right time” to make a positive difference in the lives of these individuals. I don’t have a measurement device to show the difference between how they felt when I was there and how they would have felt had I not been there. But from their body language and conversation content I know my presence was valued. I know the visits were able to reduce stress, reduce loneliness, increase hope, and continue to build the relationships I have with staff.
Was it time well spent? My answer is an emphatic YES!!!!!!!!!!