I recently moved from a cubicle to a real office. The first thing I did was place a sign on the door with my name and title. That gave people the knowledge of where they could find me. It did not tell them what they would experience as they enter through the door.

I have added a second sign to the door; it reads “WELCOME Experience Grace”. I chose the wording carefully because I did not want to convey that entering my office was an automatic immersion in Scripture, doctrine, or that the agenda they would encounter was my agenda. I wanted those who enter to know that they would be met on their level and that their needs or concerns would be addressed in a way that would be a comfort to them.

People come with a variety of needs and each of them deserves a personalized experience rather than a “cookie cutter” predetermined approach. That is what I offer as a chaplain.